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Terms & Conditions

2026

Welcome to Capital Shine Detailing. These Terms & Conditions govern all mobile detailing services provided by Capital Shine Detailing. By booking an appointment, you acknowledge that you have read and agree to these terms.

Appointments

Appointments may be scheduled online, by phone, text message, or social media. Appointment times are reserved specifically for you. We recommend booking in advance to secure your preferred date and time.

Arrival & Access

Our technicians require safe and legal access to your vehicle. Please ensure the vehicle is accessible at the scheduled appointment time. Delays in access may reduce service time or require rescheduling.

Vehicle Preparation

Please remove all personal belongings, valuables, cash, firearms, medications, and important documents before your appointment. Capital Shine Detailing is not responsible for any personal property left inside the vehicle.

Service Time

Service times are estimates only and may vary depending on:

  • Vehicle size
  • Vehicle condition
  • Pet hair
  • Heavy staining
  • Excessive dirt
  • Additional services requested

Mobile Service Requirements

Our mobile detailing service requires a safe working environment. If weather or site conditions make the service unsafe, the appointment may be postponed or rescheduled.

Weather Policy

Services may be delayed or rescheduled due to:

  • Heavy rain
  • Thunderstorms
  • Snow or ice
  • High winds
  • Unsafe temperatures

If weather affects your appointment, we will contact you as soon as possible to arrange another date.

Payments

Payment is due immediately upon completion of the service.

We currently accept:

  • Cash
  • Zelle
  • Venmo
  • Cash App

Cancellation Policy

Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.

Missed appointments or last-minute cancellations may be subject to a cancellation fee.

Vehicle Condition

Professional detailing greatly improves a vehicle’s appearance; however, some defects cannot be permanently removed.

Examples include:

  • Deep stains
  • Paint chips
  • Rock chips
  • Permanent odors
  • Excessive wear
  • Scratches
  • Faded paint
  • Clear coat failure

Paint Correction & Ceramic Coating

Paint correction improves paint appearance but cannot repair damaged or missing clear coat.

Ceramic coatings require proper maintenance after installation. Durability depends on vehicle care and environmental conditions.

Satisfaction Guarantee

Customer satisfaction is extremely important to us.

If you believe an area was overlooked, please contact us within 24 hours of your appointment. We will gladly inspect the concern and, when appropriate, return to correct any workmanship-related issues.

Limitation of Liability

Capital Shine Detailing is fully insured. However, we are not responsible for:

  • Pre-existing vehicle damage
  • Mechanical failures
  • Electrical issues
  • Loose trim or moldings
  • Failing paint or clear coat
  • Damage caused by prior repairs or modifications

Service Area

We proudly provide mobile detailing services throughout New York’s Capital Region, including:

  • Albany
  • Schenectady
  • Troy
  • Clifton Park
  • Saratoga Springs
  • Malta
  • Ballston Spa
  • Lake George
  • Surrounding communities

Contact Information

Capital Shine Detailing

📞 (518) 903-1335

📧 info@csautodetailing.com